NO RETURNS & EXCHANGE POLICY

At Reasonable Closet, we value your satisfaction and strive to provide you with high-quality clothing. We understand that finding the perfect fit can sometimes be challenging, which is why we have implemented a No Returns Policy and Exchange Policy for Genuine Size Issues. Please take a moment to familiarize yourself with the terms and conditions outlined below before making a purchase.

No Returns Policy

Due to the nature of our business and to ensure the hygiene and quality of our products, all sales are final. We do not accept returns for any clothing item purchased from our online store. It is important to carefully review the product details, including size charts and measurements, before placing an order.

We encourage you to reach out to our customer service team if you have any questions or concerns regarding sizing or product specifications. Our knowledgeable staff is here to assist you and provide guidance to help you make an informed decision.

Exchange Policy for Genuine Size Issues

In the event that you receive a clothing item that does not fit as expected due to a genuine size issue, we offer an exchange policy to ensure your satisfaction. Please follow the steps below to initiate an exchange:

  1. Contact our customer service team within 7 days of receiving your order to request an exchange for a different size.
  2. Provide your order number, the specific item you wish to exchange, and the desired size.
  3. Our customer service team will guide you through the exchange process and provide you with further instructions.
  4. Once we receive the returned item within 7Days in its original condition, we will process the exchange and ship the new size to you.

Please note that the following conditions apply to our Exchange Policy for Genuine Size Issues:

  • The item must be unworn, unwashed, and in its original packaging.
  • Any tags or labels must still be attached to the item.
  • The customer is responsible for the shipping costs associated with returning the item for exchange.
  • Exchanges are subject to availability. If the desired size is not available, we will offer a refund within 7 Days or store credit as an alternative.

It is important to carefully review the size charts and measurements provided on our website to ensure the best possible fit. If you have any doubts or questions, please do not hesitate to contact our customer service team for assistance.

Thank you for choosing Reasonable Closet. We appreciate your understanding and cooperation regarding our No Returns Policy and Exchange Policy for Genuine Size Issues. We are committed to providing you with a positive shopping experience and ensuring your satisfaction with our products.